WM Rate Increase (5/1/2026)

In accordance with the contract agreed upon by the City Council in 2024, Waste Management Recycling Rates will increase on May 1, 2026. The new rate will be $6.64 per month for the first bin and an additional $3.22 for…

Technical Difficulty has been resolved

Phone/Chat Restored (3/9/2026)

Update! The problem with our Customer Service phone line/online chat has been resolved. Thank you for being patient with us!

North Little Rock Electric Technical Difficulties Graphic

Phone/Chat Outage (3/9/2026)

North Little Rock Electric is currently dealing with technical difficulties regarding our Customer Service phone lines and online chat. We are working to resolve the situation as quickly as possible. Our phone line/chat may work intermittently until the problem is…

Squirrel cause thousands of outages every year in the United States.

Squirrel-Based Outages

Did you know that every year, squirrels and other critters are the cause of thousands of outages across the United States? Although squirrels may be cute, these little creatures can cause some big problems for our customers and our electrical…

Scam Alert (2/19/26)

There have been reports of customers receiving scam calls stating that North Little Rock Electric is updating our payment system and requesting that they verify their payment information over the phone. Please do not share any of your personal information.…

Tree Trimming Confusion (2/19/26)

A mistake was made when scheduling a tree trimming notification alert. Affected customers were told that they would be without service until June. This is not the case. The message was meant to alert customers that our tree trimmers would…

NLR Electric will be closed on 2/16/2026 for Presidents' Day and Daisy Bates Day

Closed for Presidents’ Day & Daisy Bates Day (2/16/26)

North Little Rock Electric Business Offices will be closed on February 16th, in observance of both Presidents’ Day and Daisy Bates Day. Please keep this in mind if you have any urgent business needs to handle. We hope that you…

Closed for Inclement Weather

Business Offices Closed (1/27/26)

North Little Rock Electric Business Offices will continue to be closed on January 27th because of the inclement weather affecting our service territory. Customer Service will be working remotely to handle your needs during normal business hours. Crews are ready…

Closed for Inclement Weather

Business Offices Closed (1/26/26)

North Little Rock Electric Business Offices will be closed on January 26 due to inclement weather affecting our service area. But… – Our crews are still prepared! Crews will be ready to handle any emergency situations or outages. – Customer…