Category General

Form Outage Update! The outage has been quickly restored by our service provider. We have regained access to our online forms. We appreciate your patience!

We are currently experiencing technical difficulties with our Online Forms Provider. Their team is currently assessing the situation and working to make the required fixes to their service. On our end, this will affect any online forms from being processed…

Coming January 2027 We’re excited to share that North Little Rock Electric is preparing to launch a brand‑new customer experience in January 2027. This upgrade will bring easier ways to manage your account, make payments, and stay informed about your…

Metering Update/Disconnects Resuming: As the restoration of our metering software proceeds, we have locked in on JULY 10TH as the date when disconnects will resume for any customer accounts that are not up to date with their account balances. Please…

Metering Update: After a meeting with our metering provider this morning, we have begun restoring parts of our metering software. This should allow us to resume reconnects and remotely start service for new customers. Discussions with our metering provider show…

North Little Rock Electric has been made aware of issues regarding our metering service provider. Our team is working to resolve these issues. At this time, we will be suspending same-day service and disconnects until the issue is resolved.

North Little Rock Electric has been made aware by our software provider that an update to our mobile app will be deployed at 8:00 PM tonight. You should see a notice to update your app when logging in. There will…

MoneyGram Update! Our connection to MoneyGram has been restored. You may resume making payments. Thanks for your patience.

North Little Rock Electric is experiencing an outage with MoneyGram payments processing through our enterprise software system. Our team has reported the outage to our provider so that we can get the ball rolling on restoring that service. All other…