WM Rate Change in Effect
The rate change goes into effect today. In accordance with the contract agreed upon by the City Council in 2024, Waste Management Recycling Rates will increase on May 1, 2026. The new rate will be $6.64 per month for the…
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Category General
Scam Alert (4/27/26)
North Little Rock Electric has been alerted to a scam by one of our customers. The customer attempted to start service using an unauthorized website. The entity behind this website promised to set up service for the customer and that…
Lineman Appreciation Day 2026
North Little Rock Electric is proud to celebrate National Lineman Appreciation Day! We truly appreciate the hard work that our crews do each and every day. No matter the conditions, they are always ready to keep the lights on! #LinemanAppeciationDay2026…
WM Rate Increase (5/1/2026)
In accordance with the contract agreed upon by the City Council in 2024, Waste Management Recycling Rates will increase on May 1, 2026. The new rate will be $6.64 per month for the first bin and an additional $3.22 for…
Phone/Chat Restored (3/9/2026)
Update! The problem with our Customer Service phone line/online chat has been resolved. Thank you for being patient with us!
Phone/Chat Outage (3/9/2026)
North Little Rock Electric is currently dealing with technical difficulties regarding our Customer Service phone lines and online chat. We are working to resolve the situation as quickly as possible. Our phone line/chat may work intermittently until the problem is…
Squirrel-Based Outages
Did you know that every year, squirrels and other critters are the cause of thousands of outages across the United States? Although squirrels may be cute, these little creatures can cause some big problems for our customers and our electrical…
Tree Trimming Confusion (2/19/26)
A mistake was made when scheduling a tree trimming notification alert. Affected customers were told that they would be without service until June. This is not the case. The message was meant to alert customers that our tree trimmers would…
Closed for Presidents’ Day & Daisy Bates Day (2/16/26)
North Little Rock Electric Business Offices will be closed on February 16th, in observance of both Presidents’ Day and Daisy Bates Day. Please keep this in mind if you have any urgent business needs to handle. We hope that you…
Business Offices Closed (1/27/26)
North Little Rock Electric Business Offices will continue to be closed on January 27th because of the inclement weather affecting our service territory. Customer Service will be working remotely to handle your needs during normal business hours. Crews are ready…