Register for a new account. *Any users who registered before the April 1, 2016 upgrade will need to re-register*
Pay, view, or analyze your electric bill with easy to use online tools.
North Little Rock Electric’s “My Account” – the online account access and bill payment tool – lets customers like you view and pay bills at your convenience, 24 hours a day, seven days a week, either on the phone or online.
*Supported browsers: Internet Explorer (11 or above), Firefox (3 or above) and Google Chrome
The first option that appears in the My Account navigation menu is the Dashboard. The Dashboard provides a summary of your electric account and is the default landing page. Found immediately on the Dashboard screen, the My Usage tool is a graphic display of the past 30 days of your consumption as recorded by your smart meter. Each day is represented by a vertical bar on a graph. The color-coded segments of each bar indicate the rate per kWh applied to the specific usage period.
Also part of the landing page is the My Progress tool that gives you a quick snapshot of your usage profile for the current billing period. It displays three bars:
My Account provides a detailed profile of your household electric consumption. You can refer to the Reports tool for information about your usage. The tool can be configured to display data on a daily, weekly, and monthly basis. You can dig a little deeper by overlaying monthly averages and weather patterns as it relates to previous months and years. Finally, you can use the consumption reports to download usage data to your computer in graphic or spreadsheet formats.
This is an option to sign up to receive an email when your bill is generated and posted to your account, giving you the total bill amount and the due date. You have the option to continue to receive your bill via the US Postal Service or to discontinue.
The Pay My Bill tool on My Account has an option for one-time payments. This option is for customers who need to make immediate payment. A modest convenience fee for using this one-time payment service will be charged to your checking or credit card account in addition to the amount of your utility payment.
Located in the My Profile section of the Pay My Bill tab, the Auto-draft payment option allows monthly debits of your current electric bill from your bank account at no cost. Never miss another due-date!!
Please NOTE: Some banks offer free on-line payment services for their customers; you may want to explore this option with your bank.