Scam Alert 5/9/25
A customer has alerted us to a scam. The customer was called by a scammer requesting funds. Remember that if a call feels off, you can always hang up and call our Customer Service Team at 501-975-8888 to check if…
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Open Monday - Friday 8AM - 4:30PM (Excluding Holidays)
Changes to New Service/Transfer Applications
Today, we are launching our new Service Application on our website. Customers will now be able to complete all of their Service Setups/Transfers on a single form. We hope that this will streamline the process and eliminate confusion. When you…
Scam Tips
If a call feels off, it’s probably a scam. Scammers are clever and will try to manipulate you to get your important information. The tips below will give you a leg up on scammers and help keep your information safe.…
Customer Meter Loop & Statement of Compliance
If any part of the customer owned meter loop/point of attachment is damaged, it must be repaired by a licensed electrician before NLRED can safely reconnect service. This will include the weatherhead, service wire after point of attachment, meter can,…
Severe Weather Preparedness
With the severe weather rolling into our area, North Little Rock Electric is ready to act! We will be staffed to respond to outages and will be providing updates as we can. Our crews will be working as quickly and…
Phone Payments Restored!
The Phone Payment System is back online! We appreciate your patience.
IVR Payments are Down
We have been notified about issues with our Phone Payment System and are working on the fix. Until this system is restored, please use one of other great payment methods. Learn more at nlrelectric.com/payment-billing-options/
Scam Alert (3/21/2025)
We have had customers alert us to a scam. North Little Rock Electric will not call asking for payment over the phone or to alert you of disconnects. Please do not share any financial information with these parties as North…
Outage Texting Launches March 5th!
Welcome to Outage Texting At North Little Rock Electric, we are always trying to improve the customer experience. We are excited to roll out Outage Texting to our customers on March 5th. Outage Texting will open a new way to…