Category General

North Little Rock Electric Technical Difficulties Graphic

MoneyGram Down

North Little Rock Electric has been made aware of issues with MoneyGram payments. We are working to resolve this issue as soon as possible. Please use one of our many other official payment methods until this is resolved. If you…

North Little Rock Electric Veterans Day Graphic

Closed for Veterans Day – 11/11/2025

North Little Rock Electric Business Offices will be closed on Tuesday, November 11th, in observance of Veterans Day. We would like to extend our gratitude to everyone who has or is currently serving in our country’s military. Have a great…

Phantom Power graphic showing several different appliances and devices.

What is Phantom Load?

Introduction to Phantom Load Phantom Load (or Standby Power) is the consumption of electricity by appliances or technology when they are not currently in use. Studies show that this Phantom Load or Standby Power can make up to 10% of…

Big changes are coming to North Little Rock Electric in 2026! Customers will gain access to a new customer portal & app, new ways to pay, and more.

Big Changes in 2026!

We hear you! North Little Rock Electric is always evaluating ways that we can improve our services. In 2026, North Little Rock Electric will launch our new customer experience, giving our customers an updated customer portal, new payment methods, and…

Infrared Scanning – September

Between September 8th – 11th, we will be doing our annual infrared scan of our electrical infrastructure. Our team will be slowly driving a NLRED-marked vehicle and taking pictures of equipment in our service area. Each day we will start…

Hiring for CSR I Positions

North Little Rock Electric is hiring for Customer Service Representative I Positions. These positions have a starting salary of $15.36 We offer excellent benefits, including paid holidays, healthcare, retirement, & more. The job posting will close on August 22nd, 2025.…

North Little Rock Electric Technical Difficulties Graphic

Payment System Issues

Bill payments are currently experiencing technical difficulties. The system is incorrectly declining some payments. Our team is working on troubleshooting the situation. We apologize for any inconvenience. Please call Customer Service at 501-975-8888 if you need assistance.