How do I sign up for residential service?
Please provide the following when applying for residential North Little Rock Electric Service:
- Click HERE for our online form.
- Proof of Identity – Government issued photo ID (Examples: State Driver License or ID, Military ID, or Passport).
- Residential Deposits – Deposits are based off Credit Check for NEW customers and Credit History with NLRED for PREVIOUS customers.
Meter Inspection (If needed) $25.00 (Meter Inspection is performed for new meters or when a meter has been inactive for six or more months.)
RESIDENTIAL Customers ONLY may also establish service over the phone by calling 501-975-8888, but must provide the following requirements:
- Mailing address (if your mailing address is different from the street address supplied above)
- Full Name (must be at least 18 years of age)
- Driver’s license number and state of issue
- Social Security number
- Date of birth
- Employer
- Daytime telephone number or a contact person (to reach you should a question arise concerning your service or location)
- Email (if available)
Can the deposit be waived for residential service?
A residential deposit can only be waived when paying through our Prepaid program.
How do I sign up for commercial service?
Commercial and Industrial accounts shall be established in the legal name of the business. The following is required to start Commercial and Industrial accounts.
- Click HERE for our online form.
- Federal Tax ID #
- North Little Rock Business License (if inside city limits)
- A deposit amount not to exceed two estimated maximum monthly Utility bills is to be obtained prior to furnishing service to a commercial or industrial customer. As an alternative to a cash deposit, if the amount required exceeds three hundred ($300.00), the customer may furnish an automatically renewable surety bond or an irrevocable letter of credit from a local bank. (Refer to Deposits below for additional details)
- Estimated energy requirement or completed load sheet.
Meter Inspection (If needed) $25.00
*Meter Inspection is performed for new meters or when a meter has been inactive for six or more months.
Is deposit required for commercial service?
Commercial and Industrial Deposits are required prior to service. The amount required, will be based on estimated energy requirements, completed load sheet or will be two times the expected average monthly bill.
Can the deposit be waived for commercial service?
A commercial deposit cannot be waived. Deposits are required for all commercial accounts. Irrevocable bank letter of credit, surety bond or cash deposit is required at the time of service request.
What if I need electrical work done on a new commercial or residential service?
Please contact the NLR Electric at (501) 975-8888 or by email at nlred-engineering@nlr.ar.gov prior to starting any work that may affect your electrical service. We will provide you with the construction standards and connection information that can help avoid costly mistakes.
What is an electric inspection permit and why is it required?
If, for any reason, the electric meter has been removed from the location for which you are requesting service, then an electric inspection is required for safety. The cost of the inspection is $25.00 and will be added to the first month’s electric billing. Once the inspection is approved, the Electric Department will be notified to schedule installation of a new meter and connect the service. If the inspection is denied, the property owner will be contacted and informed as to what is required to meet electrical code. Service will not be provided until the problem is corrected.
Call City of North Little Rock Planning Department at (501) 975-8835 for more information.
Who do I contact for outside security lighting such as floodlights or night watchers?
NLR Electric offers outside security lighting at a monthly rate depending on the size and type of lighting needed. If you are interested in outside security lighting for your property, contact City Services Customer Service at (501) 975-8888 or fill out our online Lighting Agreement form.
What is the policy for Meter Loop Replacing/Repairing?

FAILURE TO FOLLOW THE STEPS BELOW COULD RESULT IN POWER DISRUPTION
- North Little Rock Electric Customer/Property Owner will need to hire a licensed electrician and schedule repair/upgrade work.
- Licensed electrician pulls permit with the North Little Rock/Sherwood Planning Department before scheduled work is to begin.
- North Little Rock Electric Customer/Property Owner will need to call North Little Rock Electric Customer Service at 501-975-8888 to request an electric service line drop for meter loop/repair upgrade or solar panel work. 24 hour notice is required.
- The licensed electrician is responsible for reading and abiding by all North Little Rock/Sherwood Building Standards located at HERE.
- The licensed electrician is responsible for scheduling an inspection with the North Little Rock/Sherwood Planning Department the same day as the meter loop is replaced/repaired.
- In the event the licensed electrician does not complete their work during normal business hours (8:00-4:30 PM Monday-Friday), the licensed electrician will be responsible for temping in the service until North Little Rock/Sherwood Planning Department has approved their work.
- Once work is approved by the North Little Rock/Sherwood Planning Department, a service order will be created for the North Little Rock Electric Department to reattach the property’s electric service line for a permanent connection.