Category News

Payment System Issues Resolved

Billing issues have been resolved! Any declined payments will not post to the Electric accounts, and they should not be pending on the customer’s bank accounts. Affected customers will have to make the payments again. For assistance, contact Customer Service…

North Little Rock Electric Technical Difficulties Graphic

Payment System Issues

Bill payments are currently experiencing technical difficulties. The system is incorrectly declining some payments. Our team is working on troubleshooting the situation. We apologize for any inconvenience. Please call Customer Service at 501-975-8888 if you need assistance.

Reminder About Solicitors

Happy Friday! A gentle reminder that North Little Rock Electric and our official contractors will not go door-to-door to sell you anything. These solicitors are not affiliated with North Little Rock Electric in any way. You can make a report…

(5/21/25) – Software Update

We have been informed about a software update by our computer software provider. This update period will begin at 7:30 pm on May 21st and is estimated to take up to 2 hours. Services like payment and My Account could…

Hiring for CSR I Positions

Looking to join a dynamic team? North Little Rock Electric is hiring for Customer Service Representative I Positions. These positions have a salary range of $15.36 – $22.69 We offer awesome benefits like paid holidays, healthcare, retirement, & more. Applications…

(5/17/2025) – System Maintenance

Our IT Team will conduct necessary maintenance on our computer systems beginning at 8 am on Saturday, May 17th. During the maintenance period from 8 am to midnight on the 18th, you may be unable to make any payments or…

Scam Alert 5/9/25

A customer has alerted us to a scam. The customer was called by a scammer requesting funds. Remember that if a call feels off, you can always hang up and call our Customer Service Team at 501-975-8888 to check if…