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  • Power has been restored to the Landers/Warden/McCain area. If you still are without electricity, please call 1-888-728-4004. Thank you!!
  • We currently have an outage affecting the areas around Warden Rd, Landers Rd, and McCain. Crews have been dispatched. 1-888-728-4004
  • Power has been restored to the area North of 7th Street from Pike to Walnut. Thank you for your patience.
  • We have made repairs and restored power to the Sherwood area near Silver Creek. Thank you for your patience.
  • We found additional repairs needed near Silver Creek and will need to bring down a lateral which will cause a temporary outage.

Free Home Energy Evaluations

Is your home as energy efficient as it can be? Whether your home is newly-built or vintage, unseen problems such as leaky ducts or poorly-sealed doors and windows waste energy and money.

If you are customer of North Little Rock Electric Department, you can get a FREE home energy evaluation pinpoint where your home is losing energy and give you ways to correct these problems.

A certified, bonded energy professional will walk through your home to show you where it may be losing energy. Then, he will provide you information about ways to fix these problems so you can save energy and money.

To register for a free walk-through energy evaluation call the Energy Evaluation Line at 501-992-4034 to set up an appointment. Or register online by filling out the form below.

Energy Evaluation Registration Form

Enter your information below and click Submit. You will be contacted to set up an appointment for your energy evaluation.
  • This field is for validation purposes and should be left unchanged.

A leader environmentally-conscious municipal power use

NLRED’s vision is to empower our customers with solutions and options that increase energy efficiency, protect the environment, and to provide safe, reliable and reasonably priced power.

North Little Rock Electric Department (NLRED) is a leader in sustainable, environmentally-conscious municipal power use. We have a dual responsibility to protect our natural resources and to provide safe, reliable and reasonably priced power. On average, almost fifteen percent of the entire NLRED Service Territory electric use is provided by the Murray Hydro Generating Plant, located on the Arkansas River at the base of the Big Dam Bridge and the Two Pines Landfill Waste to Methane electricity generating station operated by Waste Management, Inc.

See our Year in Review

Check out our Year in Review for 2013

North Little Rock Electric - Here to Help

The North Little Rock Electric Department is Arkansas’ largest municipal electric utility, providing reliable service to more than 36,000 residential, commercial and industrial customers in the cities of North Little Rock and Sherwood.

North Little Rock Electric is dedicated to providing time-sensitive outage and emergency information as quickly as possible and helping its customers reduce their electric bills and their impact on the environment through energy efficiency.

Customer Service

North Little Rock Electric’s customer service department is open Monday through Friday 8 a.m. to 4:30 p.m. to assist you with questions about billing, starting, transferring and disconnecting services, or anything else relating to North Little Rock Electric’s services.

Customer Service
501-975-8888
120 Main St.
North Little Rock, AR 72114

Mailing Address
Utility Pament Department
North Little Rock City Services
PO Box 936
North Little Rock, AR 72115

Automated Outage System
1-888-728-4004

Business Office
501-372-0100

Department Contact Information

North Little Rock Electric personnel are listed below. Click on a name to send an email message.

Name

Department

Phone

Fax

Jason Carter Interim General Manager (501) 372-0100 (501) 992-4002
Ron Osburn Operations Manager (501) 992-4063 (501) 992-4002
Eric Heinrichs Systems Electrical Engineer (501) 992-4086 (501) 992-4002
Mike Daniels Service Supervisor (501) 992-4045 (501) 992-4005
Greg Woodward Distribution Design Supervisor (501) 992-4073 (501) 992-4016
Jackie Halsey Hydro Plant Supervisor (501) 771-1783 (501) 753-3021
Richard Pozza Electrical Code Enforcement (501) 992-4081 (501) 992-4005
Okey Dillon Vegetation Management Supervisor (501) 992-4025 (501) 992-4002
Jill Ponder Energy Conservation/Demand Side Management (501) 992-4071 (501) 992-4002
Jim Crowly Streetlight Foreman (501) 992-4046 (501) 992-4040
Terrell Milton Customer Service Manager (501) 975-8888 (501) 992-4002