Low Income Utility Assistance

The City of North Little Rock governing officials recognize the fact that customers are sometime unable to pay their bills because of circumstances beyond their control. Below are options that are available to provide support to our low-income customers.

Residential Assistance Program

North Little Rock Electric has established our Residential Assistance Program to provide financial assistance to our low-income customers in need of aid. To be eligible, applicants must be North Little Rock Electric customers for the last 12 consecutive months and must not be prepaid customers. Customer Bill must be within 7 days of disconnection and must be at least $100.00. Use the link below to access our Residential Assistance Program Application.

FFY 2024 Arkansas Eligibility Chart

Household SizeIncome Limit Determined By:Maximum Monthly Countable Income (MCI)
1SMI$2,251
2SMI$2,944
3SMI$3,636
4SMI$4,329
5SMI$5,021
6SMI$5,714
7FPG$5,918
8FPG$6,590
9FPG$7,263
10FPG$7,935
11FPG$8,608
12FPG$9,280
13FPG$9,953
14FPG$10,625
15FPG$11,298
16FPG$11,970
17FPG$12,643
18FPG$13,315
19FPG$13,988
20FPG$14,660

ADD $672 FOR EACH ADDITIONAL HOUSEHOLD MEMBER

Additional Eligibility Requirements

When utilities are included in the rent for households with subsidized housing and receiving a subsidy, stipend, allowance or reimbursement for utilities, the household is not eligible for benefits.

Central Arkansas Development Council (CADC)

CADC offers aid to low-income households that pay a high percentage of their income on home energy bills. Use the link below to access the CADC website and learn more about these benefits.

CADC Payment Assistance Office:
2904 S. University Ave.
Little Rock, AR 72201
Phone: 501-665-4870