IVR Payments are Down
We have been notified about issues with our Phone Payment System and are working on the fix. Until this system is restored, please use one of other great payment methods. Learn more at nlrelectric.com/payment-billing-options/
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Open Monday - Friday 8AM - 4:30PM (Excluding Holidays)
Scam Alert (3/21/2025)
We have had customers alert us to a scam. North Little Rock Electric will not call asking for payment over the phone or to alert you of disconnects. Please do not share any financial information with these parties as North…
Outage Texting Launches March 5th!
Welcome to Outage Texting At North Little Rock Electric, we are always trying to improve the customer experience. We are excited to roll out Outage Texting to our customers on March 5th. Outage Texting will open a new way to…
Planned Outage
We will be conducting a planned outage tomorrow morning from 9 am to 12 pm to allow Comcast to complete their work safely. Once work is complete, we will restore power to the areas affected. We appreciate your patience and…
Customer Service – Delayed Start
North Little Rock Electric Customer Service will open at 10 am tomorrow morning.
Winter Weather/Space Heaters
NLR Electric is prepared for the winter weather forecasted for the next couple of days. We will have employees on standby in case outages do occur. We have some information on portable space heaters below! Portable Space Heaters Zone heating…
Closed for Daisy Bates/Presidents Day
North Little Rock Electric Business Offices will be closed on Monday, February 17th, in observance of Daisy Bates Day & Presidents Day.
Automatic Calls
North Little Rock Electric has some exciting news! We’re starting to use automatic calls to let you know about tree trimming, planned outages, and more that will be happening in your area. These calls will never ask for any of…
Scam Alert: 2/2/2025
This morning, a customer reported a scam to our Customer Service team. The scammer called with a local number and stated they were with NLR Electric. They requested the customer’s account information and banking information to process a refund. North…