Category General

North Little Rock Electric Technical Difficulties Graphic

Kiosk is Down – (12/2/2025)

Update: The kiosk problem has been resolved. You may return to using it as normal. Thank you for your patience this morning. We have just learned that our in-person kiosk is currently down due to technical difficulties from our provider.…

Update to MoneyGram Outage

MoneyGram Services Restored (11/25/2025)

Update (11:15am) – Cash Payments may now be made with our in-person kiosk at the City Services Building located at 700 W. 29th St. Thank you for your patience! MoneyGram Update! Our IT Department has successfully updated our business enterprise…

Update to MoneyGram Outage

MoneyGram Update – 11/24/2025

North Little Rock Electric has received an update from our software provider regarding the issues with MoneyGram. As of this morning, the problem has been identified, and a solution is being worked on. We will update again once the issue…

North Little Rock Electric Technical Difficulties Graphic

MoneyGram Down

North Little Rock Electric has been made aware of issues with MoneyGram payments. We are working to resolve this issue as soon as possible. Please use one of our many other official payment methods until this is resolved. If you…

North Little Rock Electric Veterans Day Graphic

Closed for Veterans Day – 11/11/2025

North Little Rock Electric Business Offices will be closed on Tuesday, November 11th, in observance of Veterans Day. We would like to extend our gratitude to everyone who has or is currently serving in our country’s military. Have a great…

Phantom Power graphic showing several different appliances and devices.

What is Phantom Load?

Introduction to Phantom Load Phantom Load (or Standby Power) is the consumption of electricity by appliances or technology when they are not currently in use. Studies show that this Phantom Load or Standby Power can make up to 10% of…

Big changes are coming to North Little Rock Electric in 2026! Customers will gain access to a new customer portal & app, new ways to pay, and more.

Big Changes in 2026!

We hear you! North Little Rock Electric is always evaluating ways that we can improve our services. In 2026, North Little Rock Electric will launch our new customer experience, giving our customers an updated customer portal, new payment methods, and…

Infrared Scanning – September

Between September 8th – 11th, we will be doing our annual infrared scan of our electrical infrastructure. Our team will be slowly driving a NLRED-marked vehicle and taking pictures of equipment in our service area. Each day we will start…