Category News

North Little Rock Electric Technical Difficulties Graphic

Phone/Chat Outage (3/9/2026)

North Little Rock Electric is currently dealing with technical difficulties regarding our Customer Service phone lines and online chat. We are working to resolve the situation as quickly as possible. Our phone line/chat may work intermittently until the problem is…

Squirrel cause thousands of outages every year in the United States.

Squirrel-Based Outages

Did you know that every year, squirrels and other critters are the cause of thousands of outages across the United States? Although squirrels may be cute, these little creatures can cause some big problems for our customers and our electrical…

Scam Alert (2/19/26)

There have been reports of customers receiving scam calls stating that North Little Rock Electric is updating our payment system and requesting that they verify their payment information over the phone. Please do not share any of your personal information.…

Tree Trimming Confusion (2/19/26)

A mistake was made when scheduling a tree trimming notification alert. Affected customers were told that they would be without service until June. This is not the case. The message was meant to alert customers that our tree trimmers would…

Closed for Inclement Weather

Business Offices Closed (1/27/26)

North Little Rock Electric Business Offices will continue to be closed on January 27th because of the inclement weather affecting our service territory. Customer Service will be working remotely to handle your needs during normal business hours. Crews are ready…

Closed for Inclement Weather

Business Offices Closed (1/26/26)

North Little Rock Electric Business Offices will be closed on January 26 due to inclement weather affecting our service area. But… – Our crews are still prepared! Crews will be ready to handle any emergency situations or outages. – Customer…

Winter Weather Graphic

Prepared for Winter Weather (1/22/26)

Extreme Winter Weather with below-freezing temperatures is expected to impact our service area beginning tomorrow, Jan 23rd. We recommend that you make any necessary preparations for the weather. North Little Rock Electric will be prepared to respond to any outages…

2025 Martin Luther King Jr. Day Graphic

Closed for MLK Day (1/19/26)

North Little Rock Electric Business Offices will be closed on January 19th, in observance of Dr. Martin Luther King Jr. Day. Please keep this in mind if you have any outstanding business needs. We hope that you have a great…