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Frequently Asked Questions Categories
- Payment & Billing (General Questions, Prepaid & Auto Pay)
- My Account (Customer Portal/Mobile App)
- Outages (General Questions, Safety, Outage Texting)
- Service (Residential/Commercial Service)
- Net Metering/Solar (Requirements & Rules)
- Scams (Common Scams We See)
- Tree Trimming (Policy & Procedure)
- Recycling (Recycling Billing Questions)
- Communications (Social Media/Website)
- System Conversion
Need More Help?
Not finding the answers that you are looking for? Reach out to us with the options below:
- By Phone at 501-975-8888
- By Email at CustServ@NLR.AR.GOV
- By Chat using the "Live Chat" button below