North Little Rock Electric urges customers to be aware of various scams that have been reported in our service area.
Threat of disconnection: Scammers will call stating there is a past due/returned payment on your account that will result in disconnection if payment is not immediately processed over the phone.
Energy Saving Programs: Scammers will call offering money-saving programs for seniors. To enroll in the program, customers will need a credit card for the first month and bank information for the reoccurring monthly payments. There have also been reports of scammers walking around neighborhoods asking to enter your home to discuss “how to save money”.
Solar: There are numerous reports of door-to-door solar representatives claiming to be an employee or associated with North Little Rock Electric. We are NOT associated with any person walking around neighborhoods trying to sell solar.
Meters: A few customers have received calls concerning their meters, but in reality it is a sales pitch from the scammer.
Refunds: A customer reported a scammer who called asking for their credit card information because they overpaid on a bill. NLRED will not call your home or business asking for financial information over the phone to refund an overpayment.
A North Little Rock Electric representative will never call a customer and ask for financial information over the telephone.
Customers who believe they are a victim of a scam or see any suspicious activity can notify the proper local authorities. If you believe your electric account has been affected, please call 501-975-8888 to speak with a customer service representative.