IV. Changes in Service
A. Increased Service Requirements
Any Customer who anticipates the need for increased service capacity must provide written notice to NLRED Engineering, who will, as promptly as possible, determine what improvements, if any, must be made to provide Customer the needed service capacity and the estimated cost of the improvements to be paid by Customer, and the appropriate rate.
B. Decreased Service Requirements
If Customer’s service requirement has decreased, it is the Customer’s responsibility to request NLRED to evaluate the assigned rate. NLRED will, as promptly as possible, determine the appropriate rate for the Customer.
C. Generators
No person may connect any electric generator to the NLRED distribution system, directly or indirectly, through a service location without approval. Standby generators will only be approved in accordance with NLRED Electric Service Standards. Customer-owned generators will only be approved in accordance with federal, state and local law. Generators may be subject to periodic safety inspections, additional fees, and special rates.
D. Overhead to Underground Conversion
Upon request, NLRED will convert overhead lines to underground service at the sole expense of the Customer in accordance with NLRED Electric Service Standards.
E. Relocations
Upon request, NLRED may relocate facilities such as poles, towers, and fixtures at the sole expense of the Customer in accordance with NLRED Electric Service Standards.
F. Meter Upgrades
NLRED may, from time-to-time, upgrade or replace any meter at no expense to the Customer. Customers who do not want a meter upgrade, or want their service read using a particular type or style of meter, may submit a request for alternate metering to NLRED. The Customer must bear all costs associated with alternate metering.
G. Meter Base Inspection
In addition to such other inspections as may be required, the meter base must be inspected prior to the installation or reinstallation of a meter. The Customer will be solely responsible for all inspection fees.
H. Temporary Meter
Where a Customer’s meter base is properly installed, the street address is openly displayed, and NLRED service lines are in place and no construction is required, NLRED will set a temporary single or three phase meter or reconnect an existing meter to provide temporary service.
I. Unauthorized Use of Electric Services
Any person in possession of premises as owner, occupant or tenant who is found to have used unauthorized electric services shall be deemed to have deprived NLRED from recovering proper fees and payment for such service and shall be assessed unauthorized service fees in addition to all other remedies that may be available.
