The City of North Little Rock governing officials recognize the fact that customers are sometime unable to pay their bills because of circumstances beyond their control. Below are options that are available to provide support to our low-income customers.
Residential Assistance Program
North Little Rock Electric has established our Residential Assistance Program to provide financial assistance to our low-income customers in need of aid. To be eligible, applicants must be North Little Rock Electric customers for the last 12 consecutive months and must not be prepaid or levelized customers. Customer Bill must be within 7 days of disconnection and must be at least $100.00. Use the link below to access our Residential Assistance Program Application.
FFY 2026 Arkansas Eligibility Chart
| Household Size | Income Limit Determined By: | Maximum Monthly Countable Income (MCI) |
| 1 | State Median Income (SMI) | $2,347 |
| 2 | SMI | $3,070 |
| 3 | SMI | $3,792 |
| 4 | SMI | $4,514 |
| 5 | SMI | $5,236 |
| 6 | SMI | $5,958 |
| 7 | FPG | $6,094 |
| 8 | Federal Poverty Guidelines (FPG) | $6,769 |
| 9 | FPG | $7,456 |
| 10 | FPG | $8,144 |
| 11 | FPG | $8,831 |
| 12 | FPG | $9,519 |
| 13 | FPG | $10,206 |
| 14 | FPG | $10,894 |
| 15 | FPG | $11,581 |
| 16 | FPG | $12,269 |
| 17 | FPG | $12,956 |
| 18 | FPG | $13,644 |
| 19 | FPG | $14,331 |
| 20 | FPG | $15,019 |
ADD $688 FOR EACH ADDITIONAL HOUSEHOLD MEMBER
Additional Eligibility Requirements
When utilities are included in the rent for households with subsidized housing and receiving a subsidy, stipend, allowance or reimbursement for utilities, the household is not eligible for benefits.
Central Arkansas Development Council (CADC)
CADC offers aid to low-income households that pay a high percentage of their income on home energy bills. Use the link below to access the CADC website and learn more about these benefits.
CADC Payment Assistance Office:
2904 S. University Ave.
Little Rock, AR 72201
Phone: 501-665-4870