Section 14 Customer’s Service Obligations and Protection
14.1 Lightning and Other Surge Protection
Lightning arrestor protection by the Customer is not required for services under 600 volts. With the proliferation of electronic home entertainment equipment and appliances, the Department suggests that the Customer consider installing surge protection. It shall be installed on the load side of the meter, and shall not be connected to the service drop conductors nor to the service entrance conductors. The surge protection should be installed as closely as possible to the device to be protected.
Customers with services above 600 volts should install lightning arrestors. Consult the Department.
14.2 Public Sign Clearance
Clearances of signs from conductors shall meet or exceed the clearance requirements set forth in the National Electric Safety Code or other authorities having jurisdiction.
14.3 Working in Close Proximity to the Department’s Facilities
Customers should use extreme caution to avoid contact when working in the proximity of the Department’s overhead or underground conductors or other electric facilities to prevent injury and to prevent damage to either the Department’s or the Customer’s equipment. The Department should be consulted for location of the Department’s conductors and electrical facilities before operating equipment near the Department’s facilities. In locations with underground facilities, the Department must be consulted before digging. It shall be the responsibility of the Customer to stay clear of all electric facilities.
14.4 Attachments to Department Poles
Attachments to Department poles are generally not allowed. Attachments may be made only with approval of the Department. An attachment agreement may be required to be signed and such agreement will set forth any charges. All attachments are to be made under the supervision and to the satisfaction of the Department. All such attachments must be made in accordance with the specifications of authorities having jurisdiction, where applicable. Consult the Department.