The City of North Little Rock governing officials recognize the fact that customers are sometime unable to pay their bills because of circumstances beyond their control.   The City of North Little Rock authorizes Central Arkansas Development Council (CADC) to administer and provide for the delivery of Home Energy Assistance “financial aid” to qualified low income electric customers.

CADC financial aid is the funds of last resort and is coordinated with any other available funding to maximize availability to greatest number of customers possible. Contact CADC Monday, Tuesday, or Wednesday from 8:00 AM to 12:00 PM.

CADC Payment Assistance Office:

5401 S. University Ave.
Little Rock, AR 72201

Phone:  501-603-0909
Fax:  501-603-0947

Eligible Central Arkansas Water (CAW) residential customers can now apply for water assistance relief funds for past-due, current, and future water and wastewater bills. CAW Residential customers who income qualify can receive up to $2,000 for past due bills and up to an additional $2,000 for current and future bills.

Low Income Household Water Assistance Program (LIHWAP) funds are provided on a first-come, first-serve basis. The program is scheduled to last until September 30, 2023, or until the funds are fully disbursed, whichever comes first.

To be eligible for relief funds, the following requirements must be met by CAW residential customers:

  • Have residential water and/or wastewater services in your name; and
  • Be a United States Citizen or qualified immigrant; and
  • Be at or below the income requirements of the program; or
  • Reside in a household that receives one or more of the following benefits: Low Income Home Energy Assistance Program (LIHEAP), Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), or Supplemental Security Income (SSI).

CAW, in partnership with Promise, have created an easy and quick screening process for CAW residential customers to determine if they are eligible for LIHWAP funds. To access the screening website and determine your eligibility in about one minute, please visit: