North Little Rock Electric’s Outage Management System alerts our dispatchers within moments of a customer’s outage.  Using state-of-the-art monitoring software and smart meters, most outages are reported automatically, helping reduce the need for customers to report their loss of power.

During an outage, just visit our Outage Map and you will see all the current customers without power.  The Outage Map also lists all streets affected by the outage as well as the current duration of that outage.

Still need to report your outage?

Select an option below:

Even with our smart meter technology that allows us to know the moment you lose power, some customers still prefer to report their outage to us.  No problem!!  We have now made it easier to report outages through NLR Electric’s My Account.

Mobile App:

PC/Desktop users:

Log-in to My Account

This exciting new feature is currently under development and will be available in 2023.

We understand some of our customers may still want to call and report their outage. No problem, just call 1-501-975-8888 (Press 1) for our Automated Outage System.


Online Form:
Don’t want to call, download an app, or sign up for My Account?  Just fill out the form below and your reported outage will be sent to our dispatchers.

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    • * Would you like this phone number associated with your account?