How NLRED Restores Power
When an outage occurs, our top priority is to restore your power quickly and safely. NLRED mobilizes all available crews and equipment, and will ask for assistance from other utilities in our mutual assistance program and hire outside contractors if necessary.
During the restoration of electrical equipment due to storm damage, NLRED works to restore power to equipment that feeds the largest number of customers first and continues until all customers have power. This could include high-voltage lines (1) and structures, substations (2) or switch station equipment. After this damage is repaired, we work to restore the greatest number of customers, keeping safety in mind, repairing main feeders/circuits in communities (3), neighborhood lateral lines (4), and then work to restore individual customer’s transformers and service lines (5).