For your convenience, North Little Rock Electric offers several ways you can pay your monthly energy bill.

Mail

If you would like to mail a check or money order, send your payment to:

Utility Payment Department North Little Rock City Services

P.O. Box 936 North Little Rock, Arkansas 72115

Please DO NOT send cash through the mail.

In Person

You can make payments in person at the North Little Rock City Services Building where you can pay inside or use the convenient drive-thru service.  City Services is located at:

120 Main Street North Little Rock, Arkansas 72114 (Just west of Verizon Arena)

The payment area is conveniently located in the lobby of the first floor. Office hours are from 8 a.m. to 4:30 p.m. Monday – Friday, excluding holidays.

Phone

Call (501) 975-8889 to authorize an electronic payment with your credit/debit card. This option is available 24 hours a day for residential customers.

After Hours

120 Main Street North Little Rock, Arkansas 72114 (Just west of Verizon Arena)

Night deposit boxes are available for after hours convenience. Payments dropped off after hours will be processed the nex business day following.

My Account Online

View and pay your electric bills at your convenience, 24 hours a day, seven days a week, either on the phone or online. Click here for more information.

Auto-draft Payment

You can now sign-up online to automatically pay your bill from your checking or saving account with My Account.

Located in the My Profile section of the Pay My Bill tab, the Auto-draft payment option allows monthly debits of your current electric bill from your bank account at no cost.  Never miss another due-date!! 

Please NOTE: Some banks offer free on-line payment services for their customers; you may want to explore this option with your bank.

Contact Customer Service at 501-975-8888 for more information.

Levelized Billing

Maximize your budgeting power by minimizing the normal highs and lows of seasonal electric bills.  The Levelized Billing program is designed to bill a year-round residential customer an amount approximately equal to an annual monthly average.

To sign up, simply download and complete the Levelized Billing Agreement and return it to us by either mail or email.

Return by mail:

North Little Rock City Services
P.O. Box 936
North Little Rock, AR 72115          

Return by email: custserv@nlr.ar.gov         

Payment Assistance

The City of North Little Rock governing officials recognize the fact that customers are sometime unable to pay their bills because of circumstances beyond their control.   The City of North Little Rock authorizes Central Arkansas Development Council (CADC) to administer and provide for the delivery of Home Energy Assistance “financial aid” to qualified low income electric customers.  CADC financial aid is the funds of last resort and is coordinated with any other available funding to maximize availability to greatest number of customers possible.

North Little Rock Workforce Center
324 West Pershing
Phone Number:  501-771-0745
Monday, Tuesday, or Wednesday from 8:00 AM to 12:00 PM