To maintain reliable electric service, North Little Rock Electric operates an extensive program to trim, or even sometimes remove trees that interfere with our distribution power lines. This service includes removing broken limbs and trimming trees that are encroaching or hanging over the distribution wire from pole to pole. However, customers are responsible for trimming trees that are encroaching or hanging over the service wire connecting the pole to the house or business. This tree trimming service has proved to be a great success in limiting the number and length of outages.
Customers can contact the Customer Service at 501-975-8888 to have the service line from the pole to the house/business dropped. A minimum of 24 hours notice is required to set the date and time.